privacy policy

Dragonfly Gardening Ltd is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our gardening care services and visit our website at https://dragonflygardeninglimited.co.uk/ . Please read this Privacy Policy carefully to understand our practices regarding your personal information.

Information We Collect

We may collect the following types of personal information when you use our services or visit our website:

Contact Information: We may collect your name, postal address, email address, and phone number when you inquire about our gardening services or contact us.
Payment Information: If you use our services and make payments through our website, we may collect payment card information or other financial details. Please note that we may use third-party payment processors, and we do not store your complete payment card information.
Usage Information: We automatically collect information about your use of our website and services, including your IP address, device type, browser information, and browsing activity.
Communications: We may keep a record of our correspondence with you, including emails, chat messages, and phone calls, for customer support and record-keeping purposes.

How We Use Your Information

We may use your personal information for the following purposes:

Providing Gardening Services: We use your contact information to deliver our gardening care services and to communicate with you regarding your gardening needs.
Website Functionality: We collect usage information to ensure the proper functioning of our website and to provide you with an optimal browsing experience.
Communications: We use your contact information to respond to your inquiries, send you important updates related to our services, and send promotional content with your consent.
Payment Processing: If you make payments through our website, we may use your payment information to process transactions securely and in accordance with applicable laws.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with:

Service Providers: We may engage third-party service providers to assist us in delivering our services. These providers may have access to your personal information for this purpose, but they are obligated to maintain the confidentiality and security of your information.
Legal Requirements: We may disclose your information when required by law, court order, or government regulation.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Choices

You have certain choices regarding your personal information:

Access and Correction: You may request access to and correction of your personal information that we hold. Please contact us using the information provided below.
Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us:

Dragonfly Gardening Ltd Address: 127 Haselbury Road, London, N18 1QB Tel: 07459916023 Email: dragonflygardeninglimited@gmail.com

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for updates.